We’re Here to Help
Contact Homacer – Your Sliding Barn Door Specialists
Whether you’re selecting the right sliding barn door kit, checking your order status, or looking for installation support, the Homacer team is here to assist you every step of the way.
Our experts work closely with homeowners, contractors, and designers nationwide to ensure each project is completed with confidence.
Need urgent Support?
Our support team typically responds within 1 hour during business days (Mon-Fri).
For urgent inquiries, Please call us directly at (770)864-5437 | (678)926-3263 | (678)926-3540
Get in Touch with the Homacer Team
How Can We Help with Your Barn Door or Hardware Project?
From choosing the right hardware system to troubleshooting installation or reviewing your order details, our customer care team is ready to assist.
Whether you're working on a single home upgrade or managing a large renovation project, we’re here to ensure everything goes smoothly.
You can also browse our [FAQs] or [Installation Guide] for quick answers.
📩 We typically respond within 1 hours during business days (Mon–Fri, 9AM–5PM EST).
📞 Prefer to talk to someone? Call us at (770) 864-5437
After submitting the form, you'll receive a confirmation email and our team will follow up within 1 business hour.
💬 Online chat with us — click the Chat With Us button in the lower left corner.
🔗 Quick Self-Help Links
You may also find instant answers in our:
Frequently Asked Questions
Find answers to common questions about shipping, product compatibility, and installation for our sliding barn door kits and hardware.
Do you ship internationally?
Yes, we ship to both the United States and Canada. Shipping rates and delivery times may vary based on location. For bulk or freight orders to Canada, please contact us for a custom quote.
How long will it take to get my orders?
Orders are usually processed within 1–2 business days. Delivery within the U.S. typically takes 3–7 business days. Canadian orders may take 5–10 business days depending on customs and carrier.
Do you offer custom sizes or finishes?
We offer a variety of pre-designed options, including modern and rustic styles. If you need a specific size or finish, reach out to our team — we may be able to accommodate your project.
Can I install the barn door hardware myself?
Our sliding barn door kits are DIY-friendly and come with step-by-step instructions.
If you're confident with basic tools, you may be able to install it yourself.
Otherwise, we recommend hiring a professional to ensure proper alignment and smooth operation.
What’s your return and refund policy?
We accept returns within 30 days if the items are unused and in original packaging. Return shipping costs may apply. For full details, please visit our Return Policy.
Why Customers Choose Homacer
- Premium-grade barn door hardware engineered to last
- Fast and reliable customer support from real experts
- Thousands of U.S homes and contractors trust Homacer
- Free custom track cutting & nationwide shipping
Why Customers Choose Homacer
- Premium-grade barn door hardware engineered to last
- Fast and reliable customer support from real experts
- Thousands of U.S homes and contractors trust Homacer
- Free custom track cutting & nationwide shipping