We’re Here to Help
Contact Homacer – Sliding Barn Door Experts
Need assistance with our barn doors or sliding door hardware kits? Homacer’s customer service team is here to help with product selection, order updates, shipping info, installation guidance, and more. Whether you're a homeowner, contractor, or wholesaler, we’re ready to support your project.
Need urgent Support?
Call us directly at (770)864-5437
Get in Touch with the Homacer Team
Questions About Our Barn Doors or Hardware Kits?
Whether you need help choosing the right sliding barn door kit, checking your order status, or getting installation advice, we’re here to assist.
You can also browse our [FAQs] or [Installation Guide] for quick answers.
📩 We typically respond within 1 hours during business days (Mon–Fri, 9AM–5PM EST).
📞 Prefer to talk to someone? Call us at (770) 864-5437
💬 Online chat with us — click the Chat With Us button in the lower left corner.
🔗 Helpful Links
Frequently Asked Questions
Find answers to common questions about shipping, product compatibility, and installation for our sliding barn door kits and hardware.
Do you ship internationally?
Yes, we ship to both the United States and Canada. Shipping rates and delivery times may vary based on location. For bulk or freight orders to Canada, please contact us for a custom quote.
How long will it take to get my orders?
Orders are usually processed within 1–2 business days. Delivery within the U.S. typically takes 3–7 business days. Canadian orders may take 5–10 business days depending on customs and carrier.
Do you offer custom sizes or finishes?
We offer a variety of pre-designed options, including modern and rustic styles. If you need a specific size or finish, reach out to our team — we may be able to accommodate your project.
Can I install the barn door hardware myself?
Our sliding barn door kits are DIY-friendly and come with step-by-step instructions.
If you're confident with basic tools, you may be able to install it yourself.
Otherwise, we recommend hiring a professional to ensure proper alignment and smooth operation.
What’s your return and refund policy?
We accept returns within 30 days if the items are unused and in original packaging. Return shipping costs may apply. For full details, please visit our Return Policy.