Homacer Sliding Barn Doors & Hardware
Barn Door and Hardware FAQs & Installation Help
Find answers to the most common questions about Homacer barn door and hardware kits, sliding barn door installation, shipping, customization, and returns. Whether you're installing a modern barn door in your home or upgrading a closet door, our FAQ covers it all.
Whether you're upgrading a closet, building a new space, or planning a DIY project, our comprehensive FAQ section is here to help.
Homacer Sliding Barn Doors and Hardware
Barn Door Hardware FAQs | Sliding Barn Doors
Looking for answers about barn door hardware kits or sliding barn door installation? You’re in the right place!
At Homacer, we offer expert guidance on installation tips, shipping timelines, custom barn door options, and return policies.
Whether you're installing a modern barn door or upgrading a closet door, our FAQs cover all your needs.
How long does shipping take for barn doors and hardwarekits?
We ship all barn doors and hardware kits from our Georgia warehouse within 1–2
business days using trusted carriers like FedEx, UPS, or USPS.
Ground shipping typically takes 1–5 business days, depending on your
location. That means you can expect your order to arrive within 2–7 business
days after purchase.
Need your sliding barn doors or hardware kits sooner? Contact us in advance to
request expedited shipping options.
Can sliding barn doors be used outdoors?
Our barn doors and hardware are designed for interior use.
While some customers have used our barn door hardware in covered outdoor areas,
we recommend keeping doors indoors to preserve wood quality and finish.
Do you sell barn doors in custom sizes or colors?
At the moment, we offer standard sizes (e.g., 80",
84", 96" height) and multiple finishes like black, walnut, gray, and
red mahogany. We don’t offer fully custom barn door dimensions, but our variety
covers most needs.
What types of barn doors do you offer?
We
carry a wide range of styles including classic sliding barn doors, modern barn
doors, slanted stripe doors, geometric barn doors, and fishbone design doors.
All designs are crafted with premium pine wood.
Do you offer bulk discounts for barn door purchases?
Yes! For large quantity orders (e.g., contractors, builders,
Airbnb hosts), we offer special pricing on barn doors and hardware. Please
contact us directly for a quote.
Can I return a door if I already installed it?
Unfortunately, we can only accept returns for barn doors and
barn door hardware that have not been installed and are in original packaging.
See our
Return Policy for full details.
Can I return my barn door or hardware kit if I change mymind?
Yes, at Homacer, we accept returns within 30 days of
the delivery date as long as the item is in resellable condition —
unused, uninstalled, and in its original packaging. Please note that shipping
fees are non-refundable.
Can I get help choosing the right barn door size for my opening?
Yes! Our team is happy to help you determine the correct barn
door size and style based on your doorway measurements. Feel free to reach
out to our customer support for guidance.
Shipping Policies
Shipping, Delivery & Returns
Learn more about our fast shipping times, order processing, delivery methods, and return policies. Whether you're ordering a barn door kit or hardware accessories, we ensure safe and reliable delivery with full tracking support.
Are returns accepted on customized barn doors?
Customized doors and made-to-order items are non-returnable unless they arrive damaged or defective.
*Please confirm all measurements and finishes before placing a custom order.*
Can i return my barn door or hardware kit if i change my mind?
Yes, at Homacer, we accept returns within 30 days of the delivery date as long as the item is in re-sellable condition -unused, uninstalled, and in its original packaging.
Please note that shipping fees are non-refundable.
Do you ship internationally?
Yes, we ship to both the United States and Canada. Shipping rates and delivery times may very based on location. For bulk or freight orders to Canada, please contact us for custom quote.
How long will it take to get my orders?
Orders are usually processed within 1-2 business days. Delivery within the U.S typically takes 3-7 business days. Canadian orders may take 5-10 business days depending on customs and carrier.
How can i track my order?
Once your order is shipped, you'll receive a tracking number via email.
You can track your delivery status in real time through our tracking portal or your order confirmation page.
How much does shipping cost?
Shipping is free on most barn door hardware kits and combo sets within the continental U.S.
For large or oversized items, exact shipping fees will be calculated at checkout.
International shipping charges vary by destination.
What's your return and refund policy?
We accept returns within 30 days if the items are unused and in original packaging. Return shipping costs may apply. For full details, please contact Homacer support team.
What should i do if my item arrives damaged?
Please contact our support team within 48 hours of delivery with photo of the damage. We'll work quickly to resolve the issue by sending a replacement or issuing a refund, depending on the situation.
Hardware Compatibility
Barn Door & Hardware Compatibility Questions
Not sure if our hardware kits fit your space or door type? This FAQ section covers everything about door compatibility, hardware configurations, and system limitations to help you make the right choice.
Are Homacer barn door kits compatible with glass doors?
Currently, our hardware kits are designed specifically for wooden doors. We do not offer glass door-compatible systems at this time.
If you're looking for custom solutions, feel free to contact our support team.
Can I use your barn door kits for double or bypass doors?
Yes! We offer kits specifically designed for double doors, bypass systems (single and double track), and even ceiling-mount or bi-folding configurations. Just select the correct option on the product page.
Can I mount the track on the ceiling or top beam?
Absolutely. We offer top-mount and ceiling-mount kits for situations where wall mounting isn't possible, such as full glass partitions or concrete walls.
Do your barn door kits include soft-close options?
Yes, many of our kits can be upgraded with soft-close systems for smoother and quieter operation. Look for the soft-close compatible label or add the upgrade when customizing your order.
What types of doors are compatible with your hardware kits?
Our barn door hardware kits are designed for standard solid wood, MDF, or metal-framed barn doors. Hollow-core doors or doors with fragile finishes are not recommended unless reinforced.
What is the ideal door thickness for your hardware kits?
Most of our hardware supports doors between 1-3/8" and 1-3/4" thick. For thicker or thinner doors, please refer to the product specifications or contact our support team.
What’s the maximum door weight your hardware can support?
Most Homacer hardware kits support doors up to 220 lbs. For heavier doors or commercial use, check the “Heavy Duty” models in our product catalog.
Custom Options & Materials
Barn Door Customization & Material Questions
Looking to customize your barn door or wondering about the materials we use? This FAQ section covers everything from finishes and dimensions to pre-drilling and wood types.
Can I request a custom barn door size or track length?
We currently do not offer fully custom dimensions. However, our sliding barn doors come in a wide range of standard sizes — from 20" to 60" in width, and in 80", 84", or 96" height — which fit most common openings.As for the track length, we offer multiple hardware kit options, and many setups allow for combining track extensions. If you need help selecting the right size or pre-cutting the track to fit your space, our support team is happy to assist.
What finishes and design styles are available for your barn doors?
Our barn doors are available in multiple finish options — including natural, painted, stained, and distressed wood tones. In addition to finishes, we offer a variety of modern and classic design patterns, such as vertical stripes, slanted stripes, geometric panels, and 5-in-1 interchangeable style doors. Hardware finishes include matte black, brushed nickel, suitable for both modern and rustic interiors.
Can I paint or stain the door myself?
Absolutely. If you prefer to finish the door yourself, select our “unfinished” option at checkout. This allows you to match your home’s interior perfectly.
Do you offer different barn door designs or patterns?
Yes! We offer a wide variety of barn door designs to match different interior styles — from classic X and Z patterns to modern styles like vertical stripes, slanted panels, geometric layouts, and minimalist flat surfaces.
Many of our doors, like the 5-in-1 collection, also allow you to change the front-facing design by rearranging included panel inserts — giving you flexibility even after installation.
Commercial Orders & Trade Partnerships
Wholesale, Contractor, and Builder FAQs
We welcome inquiries from contractors, interior designers, builders, and developers. Whether you're outfitting a single space or multiple units, we offer flexible ordering options and dedicated support for commercial needs.
Do you offer trade or contractor discounts?
Yes. We provide exclusive discounts and pricing tiers for contractors, interior designers, and builders working on multi-unit or recurring projects. Please reach out to our team to discuss eligibility and pricing.
Can I place a bulk order for barn doors or hardware kits?
Absolutely. We support bulk orders for residential developments, hospitality projects, office spaces, and more. Quantity pricing is available depending on order size and product selection.
Do you work with builders or developers on custom projects?
Yes, we partner with developers and general contractors to deliver large-scale door and hardware packages. We can assist in selecting appropriate products, configurations, and finishes for your project.
Can I get a formal quote or invoice for approval?
Of course. For trade or commercial orders, we’re happy to provide formal quotations, invoices, and documentation as needed for budgeting or procurement.
How do I apply for a trade account or place a large order?
To apply for a trade account, request a quote, or place a commercial order, please contact our sales team directly:
📞 Phone: (770) 559-5849
📧 Email: sales@homacer.com
Our commercial specialists will guide you through pricing tiers, lead times, and design options tailored to your project needs.